Terms & Conditions
Effective Date:Â October 15, 2026
1. Introduction
Welcome to Triveni Stitch. These Terms and Conditions govern your access to and use of our e-commerce website and the purchase of products offered through it.
By accessing our website or placing an order, you agree to these Terms and Conditions, subject to applicable law. If you do not agree, please discontinue use of the website.
2. Business Information
The website is operated under the name Triveni Stitch.
Phone: +91 9821946892
Email: ashpsrivastava395@gmail.com
Business Address: 6th Floor, Good Earth Business Bay-1, Sector 58, Gurugram, Haryana – 122101, India.
3. Products and Descriptions
Triveni Stitch offers women’s ethnic wear, including kurtis, embroidered dresses, and other clothing products as listed on the website.
We make reasonable efforts to display product descriptions, images, colours, sizes, and other details accurately. However, slight variations in colour, embroidery, fabric appearance, or finish may occur because of lighting, photography, display settings, or product characteristics.
Customers should review product descriptions, size information, and other available details before placing an order.
4. Pricing and Payments
Product prices and applicable charges will be displayed on the website.
Prices, promotions, and product availability may change over time. Any change will not retrospectively alter a confirmed order except where correction is permitted by applicable law and the customer is appropriately informed.
Payments must be completed through the payment methods made available at checkout. Orders may be subject to payment verification before processing.
5. Orders and Acceptance
Submitting an order constitutes a purchase request. An order confirmation acknowledges receipt of the order but does not necessarily mean the order has been accepted or dispatched.
We reserve the right to review or decline orders in circumstances permitted by law, including suspected fraud, payment issues, stock unavailability, or material listing errors. Where payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be arranged in accordance with applicable law.
6. Shipping and Delivery
Orders are shipped to eligible delivery locations using available delivery partners.
Delivery estimates, shipping charges, and other applicable details will be communicated through the website or order-related notifications.
For further information, please review our Shipping Policy.
7. Cancellations, Returns, and Refunds
Order cancellations, product returns, replacements, and refunds are governed by our Refund and Returns Policy, along with any applicable legal rights.
Customers should review that policy before completing a purchase.
Nothing in these Terms and Conditions excludes or restricts rights that cannot lawfully be excluded or restricted.
8. Customer Responsibilities
When using our website, you agree to:
Provide accurate and complete contact, billing, and delivery information.
Use the website only for lawful purposes.
Avoid fraudulent orders, unauthorised access, or activities that disrupt website operations.
Not misuse website content, product images, branding, or other intellectual property.
Keep your account credentials confidential, where an account facility is available.
9. Intellectual Property
Website content, including brand names, logos, product photographs, graphics, text, and design elements, may be owned by Triveni Stitch or used with permission.
You may not reproduce, distribute, modify, or commercially exploit protected website content without appropriate authorisation, except as permitted by law.
10. Third-Party Services
Our website may rely on third-party payment gateways, courier providers, hosting services, or other external services.
Use of those services may be subject to their respective terms. Triveni Stitch will handle its responsibilities in accordance with applicable law.
11. Limitation of Liability
To the extent permitted by applicable law, Triveni Stitch will not be responsible for losses arising solely from circumstances beyond its reasonable control, such as certain courier disruptions, network failures, or external service interruptions.
Nothing in these Terms limits liability or consumer rights where such limitation is prohibited by law, including rights relating to defective products, misleading representations, or other statutory protections.
12. Privacy
Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy to understand how information is collected and used.
13. Changes to These Terms
We may revise these Terms and Conditions when our website, business practices, or legal obligations change.
Updated terms will be published on this page with a revised date. Changes will apply as permitted by applicable law.
14. Governing Law and Disputes
These Terms and Conditions are subject to the laws of India.
Any dispute will be addressed through the appropriate legal process and competent forum in accordance with applicable law. Nothing in this clause takes away any mandatory consumer rights or jurisdictional protections.
15. Contact Us
For questions about these Terms and Conditions, please contact:
Business Name: Triveni Stitch
Phone: +91 9821946892
Email: ashpsrivastava395@gmail.com
Address: 6th Floor, Good Earth Business Bay-1, Sector 58, Gurugram, Haryana – 122101, India.