Effective Date: October 15, 2026

1. Introduction

Welcome to Triveni Stitch. This Shipping Policy explains how orders placed through our website are processed, dispatched, and delivered.

We aim to provide a smooth and convenient delivery experience for customers purchasing our ethnic wear and clothing collections.

2. Order Processing

Orders are processed after successful order placement and payment confirmation, where applicable.

Processing times may vary depending on product availability, order volume, holidays, and other operational factors.

Any estimated processing or dispatch timeline displayed on the website or communicated during checkout should be reviewed before completing your purchase.

3. Shipping Locations

Triveni Stitch aims to serve customers at eligible delivery locations in India, subject to courier serviceability.

Delivery availability for a particular PIN code can be checked during checkout or confirmed with our customer support team.

International shipping, if offered in the future, may be subject to additional shipping charges, customs requirements, and applicable regulations.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before the order is confirmed.

Any free-shipping offers will be subject to the conditions specified in the relevant offer.

5. Estimated Delivery Time

Delivery timelines depend on the destination, courier partner, product availability, and other logistical factors.

An estimated delivery date may be provided during checkout or through an order confirmation or dispatch notification.

Delivery estimates are not guaranteed unless expressly stated, and delays may occur due to circumstances outside our reasonable control.

6. Order Tracking

Where tracking facilities are available, customers may receive a tracking number or link after dispatch.

Customers can use the information provided by the courier partner to check the progress of their shipment.

For assistance with an order that has not arrived within its communicated delivery estimate, please contact our support team.

7. Incorrect Address or Unsuccessful Delivery

Customers are responsible for providing accurate and complete shipping details when placing an order.

If delivery fails because of an incorrect address, unavailable recipient, or other delivery issue, the courier may attempt redelivery or return the parcel according to its procedures.

Additional delivery charges, if applicable, will be communicated to the customer before any chargeable redelivery arrangement is made.

8. Delayed, Lost, or Damaged Shipments

If your order is delayed, appears to be lost, or arrives damaged, contact Triveni Stitch with your order details.

We will coordinate with the relevant courier or logistics provider and assist with the investigation and appropriate resolution.

Any resolution will be handled according to the circumstances, applicable policies, and legal requirements.

9. Delivery Confirmation

Delivery may be confirmed through the courier’s tracking system, proof of delivery, or other available delivery records.

If tracking shows that an order has been delivered but you have not received it, notify us promptly so we can help investigate.

10. Changes to Shipping Information

Please contact us as soon as possible if you need to correct your delivery address after placing an order.

Address changes cannot be guaranteed once an order has been processed or dispatched.

11. Contact Us

For shipping and delivery enquiries:

Business Name: Triveni Stitch
Phone: +91 9821946892
Email: ashpsrivastava395@gmail.com
Address: 6th Floor, Good Earth Business Bay-1, Sector 58, Gurugram, Haryana – 122101, India.